We built the service
we wanted to use.
Not because the market needed another taxi company. Because we were tired of unreliable drivers, surprise fares, and services that treated passengers as an inconvenience. So we built the alternative — and have been running it without compromise since 2018.
Our story
Tired of the same
broken service.
We started OnPoint because the alternative was frustrating enough to do something about. Drivers who didn't show. Prices that changed at the end. No one to call when things went wrong.
In 2018, we launched with three vehicles and one rule: never give a passenger a reason to doubt us. Every booking confirmed within minutes. Every vehicle immaculate on arrival. Every driver who understood that being on time is not a bonus — it is the bare minimum.
Seven years on, we cover Greater Manchester with a handpicked fleet across 8+ vehicle classes and drivers who take genuine pride in the job — from airport runs to corporate accounts. The frustration that started us hasn't gone away. It keeps us honest.
How we got here
Three cars. One rule.
Launched in Greater Manchester with a small fleet and a single non-negotiable: treat every passenger exactly as we'd want to be treated ourselves.
Every vehicle, fully licensed.
The entire fleet formally licensed by the council. Not because we had to — because passengers deserve to know there are no grey areas.
Corporate accounts opened.
Monthly invoicing and dedicated drivers for businesses across Manchester city centre and Salford Quays. Reliability on a schedule that matches yours.
1,000 rides. No exceptions.
Every single one delivered on time, at the quoted price, with a 4.9-star average across verified reviews. A milestone built on a thousand kept promises.
How we operate
Four principles we won't
trade for a cheaper fare.
Premium is not a price point. It is a decision to do things properly, even when no one is watching.
Punctuality
We don't arrive on time by chance. We build in buffer, track your flight, and check the route before departure. When you step outside, we are already there.
Professionalism
Smart dress. Clean vehicle. A manner that doesn't need managing. Our drivers represent OnPoint every time they pull up — that is not optional, it is the job.
Discretion
What is said in the car stays in the car. Corporate travel, sensitive meetings, private occasions — our drivers understand that keeping quiet is its own form of excellence.
Transparency
You see the price before you confirm. It does not change in traffic. It does not change at 2am. What you are quoted is what you pay — every time, no exceptions, no conversation.
Your guarantee
Every driver clears
six hurdles before you meet them.
A council licence is the floor, not the standard. We go further. Every driver we work with goes through our own vetting process — because who is behind the wheel affects everything about your journey.
We select for composure as much as competence. Drivers who are unflustered by traffic, unhurried in their manner, and clear that their job is to make your journey feel effortless — not to fill the silence with conversation you didn't ask for.
Council Licensed
Fully licensed by the local authority. Current documentation carried at all times — no exceptions, no grey areas.
DBS Checked
Enhanced Disclosure and Barring Service checks completed before a driver carries a single passenger — and reviewed every year.
3+ Years Experience
We do not onboard new licence holders. Every driver brings a proven record in professional private hire before they join OnPoint.
Presentation Standard
Smart dress, every booking. Immaculate vehicle on arrival, every time. Presentation is part of the service you have paid for.
Route Knowledge
Greater Manchester, airport runs, peak-hour pinch points. Our drivers know when to follow the sat nav — and when to ignore it.
Direct Contact
You get your driver's number. If anything changes, you hear from them directly — not from an automated message hours later.
By the numbers
Seven years of showing up.
Here is what that looks like.
Built from scratch in Greater Manchester. No outside investment, no franchise model. Still privately owned and run.
Every booking delivered to destination. Tracked, confirmed, on time. No ride left behind.
Across all verified review platforms. Not a lucky week — a consistent standard held over years.
Manchester, Salford, Stockport, Trafford, Bury, Bolton, Wigan, and airport routes across the North West.
Standard Saloon through Executive and Minibus. Every class held to the same standard — because the price tier changes, the quality does not.
4am airport runs to midnight returns. Every hour, every day, including bank holidays. If you need a car, we are available.
Our guarantee
If something goes wrong,
you will not be left wondering.
If we are late, we will tell you before you have to ask. If the vehicle is not what you booked, we make it right. If there is ever a problem, a real person answers the phone.
We have held a 4.9-star rating across more than 1,200 rides not because nothing ever goes wrong in transport — but because how a company handles problems tells you everything about it.
Talk to us about a corporate accountYou hear from us before you have to ask.
If anything changes — traffic, a delay, a vehicle swap — your driver contacts you directly. You are never the last to know about your own journey.
The price you see is the price you pay.
Fixed at the point of booking. No surge pricing. No traffic surcharge. No meter ticking. The number on your quote is the number on your receipt.
A person picks up the phone.
Amending at midnight? Question before a big trip? Call the number. Not a chatbot. Not a contact form. A person who can actually help.
Ready when you are
Your price in seconds.
Your driver confirmed tonight.
Fixed price, immediate confirmation, and a driver who has done this more than 1,200 times before.